Report a drive problem

A failure of a geared motor, gear unit, motor or frequency inverter? Fill in the form below — we reply within 12 hours on working days, and for urgent matters call: +48 793 345 915 (24/7 emergency service). Before sending, please check the service request terms.

Please fill in the form as accurately as possible. You will find the unit type and serial number on the device's name plate — the graphic shows where to look for it. For a complete drive (gear unit + motor + frequency inverter), the number from the name plate on the gear unit takes precedence. Helpful material: how to read a NORD name plate.

NORD drive with the name plates of the gear unit, motor and frequency inverter marked — where to find the data for a service request — Name plates of NORD units: gear unit (top), motor (middle) and frequency inverter (bottom). From the name plate you can read the unit type (Type) and serial number (No.).

Service request form

Type of drive device *

Geared motor Gear unit Motor Frequency inverter

Unit type (from the name plate)

Serial number

Company name

Company VAT number *

Full name *

E-mail address *

Phone number

Street and number

Postcode

Town / city

Fault / problem description *

Device operating location

The controller of personal data is SPEC SERWIS Łukasz Chojnacki, Os. Konstytucji 3 Maja 15A/11, 67-100 Nowa Sól. The data from the form is used solely to handle your request — details.

Service request form

Has a breakdown stopped production?