NORD Service Partner status is confirmation that your NORD drives are in the care of a partner who knows them "from the inside" – from geared motor and frequency inverter selection, through servicing, fault diagnosis and technical support. SPEC SERWIS combines service experience with direct access to the manufacturer, so you can count on an efficient response and decisions based on knowledge, not guesswork.
NORD Service Partner – what does cooperation with SPEC SERWIS involve?
As a NORD Service Partner, SPEC SERWIS specialises in comprehensive drive support – NORD geared motors, electric motors, industrial gear units and frequency inverters. This covers inspections, repairs and oil changes in gear units, as well as motor modifications, changes of geared motor installation positions, and installation and parameterisation of NORD frequency inverters.
Why work with the NORD Service Partner SPEC SERWIS?
Working with a NORD Service Partner such as us is not only the repair of a damaged drive, but above all trusted advice and fast access to original spare parts. SPEC SERWIS operates on the basis of the manufacturer's quality standards and many years of service experience at NORD, so service recommendations and component selection comply with the factory's requirements.
Direct access to original spare parts from the NORD plant in Nowa Sól, over 15 years of service work on NORD drives, manufacturer certification, a service response within as little as 24 hours and advice on selecting geared motors, motors and frequency inverters – these are the key assets of SPEC SERWIS as a NORD Service Partner.
This means you can treat SPEC SERWIS as an extension of your maintenance department – an external team that knows NORD drive technology, understands the realities of production and helps select the solution best matched to a specific application, rather than a random replacement.
NORD Service Partner at SPEC SERWIS – advice, service, fast response
The NORD Service Partner as delivered by SPEC SERWIS combines field service competence with workshop facilities. At the customer's site we carry out, among other things, drive inventories, initial inspections, oil changes, fault rectification, brake adjustments and diagnostics with a thermal imaging or endoscopic camera. In the workshop we perform comprehensive geared motor inspections and repairs, including motor modifications and preparing drives for new working conditions.
SPEC SERWIS also provides support in contact with NORD – it helps select the right geared motor, gear unit or frequency inverter for a specific application, ensure compliance with the operating documentation and proper commissioning of the drive.
FAQs – the most common questions about working with a NORD Service Partner
Below you will find answers to the questions that most often arise when using NORD Service Partner services. They will help you quickly assess the scope in which SPEC SERWIS can support your installation and maintenance processes.
Which NORD drives does SPEC SERWIS support as a NORD Service Partner?
SPEC SERWIS supports the full spectrum of NORD drives: helical inline, helical bevel and helical worm geared motors, MAXXDRIVE industrial gear units, asynchronous and synchronous motors, as well as NORD DRIVESYSTEMS frequency inverters. This covers inspections and repairs as well as modifications for specific applications.
Does SPEC SERWIS service NORD drives at the customer's site?
Yes, SPEC SERWIS provides a wide range of services at the customer's plant – from drive inventories and initial inspections, through oil changes, to rectifying current faults and diagnostics with a thermal imaging and endoscopic camera. This means many problems can be solved without dismantling the geared motor and sending it to the workshop.
What is the response time to a NORD drive failure report?
As part of the SPEC SERWIS emergency service, a response within 24 hours is assumed, subject to the availability of spare parts from the manufacturer. A quick diagnosis and service decision make it possible to shorten downtime and plan any repair actions or drive replacement earlier.